About Bits Tech Services
We help small and growing businesses modernize their communications with reliable phone systems and unified communications—without the confusion.
What we do
Bits Technology Services specializes in business phone systems for teams of 10–300 users, including multi-location environments across Michigan, Ohio, Indiana, and Illinois. We design the right solution, implement it with minimal disruption, and support it after go-live.
- Hosted VoIP + Unified Communications (voice, video, messaging, collaboration)
- Avaya on-prem systems (installs, upgrades, expansions, and support)
- Call flows, auto attendants, call queues, voicemail, and number porting
- Integrations with tools your team already uses
Why clients choose us
- Right-fit recommendations. We’ll tell you what makes sense for your environment—hosted or on-prem.
- Clear communication. No jargon. No surprises. Just a plan you can understand.
- Reliable rollout. We coordinate number porting, configuration, and user setup end-to-end.
- Support after install. We stay involved to keep your system stable and your team productive.
Our approach
- Discovery. Users, locations, call flows, and must-have features.
- Design. A solution that fits your needs today and scales as you grow.
- Implementation. Configure, test, port numbers, and train users.
- Ongoing support. We help you maintain reliability and improve over time.
Let’s talk about your phone system
If you’re planning a change, expanding to new locations, or want a clearer plan for what’s next, we’ll help you move forward with confidence.