Avaya ® is the industry leader in business communication. With options from premise based PBX and hosted PBX, to voice over IP (VOIP), SIP, or a modular combination of any of these, the Avaya IP Office is the perfect solution for business needing 5 to 3000 phones
Avaya IP Office ®
Simplify the way communications and collaboration works at your business. Move from being just connected to being truly productive, with tools that let your people take an active role in creating value, delighting customers and engaging colleagues in interactions that deliver meaningful results
Unmatched Feature Set
Flexible Deployment: In the cloud, on premise or hybrid deployments are all supported with IP Office. One platform that supports VOIP (voice over IP), digital, analog and SIP extension, along with the ability to migrate from one to the other, makes the Avaya IP Office the most flexible option for business telephone systems.
Scalability (5 to 3000 users): Avaya IP Office grows with you as your business accelerates. Support up to 3,000 users at up to 150 networked sites.
All in one Communication: The Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location.
Cost Savings Applications: Built-in audio and video conferencing, Bring Your Own Device (BYOD), and voice and instant messaging streamline support and reduce monthly costs
Complete Mobility Solutions: Whether your employees are on the road, working remotely, or just at a different location, IP Office’s intuitive tools and apps keeps them engaged, productive and reachable.
Out of the Box Application Integration: Embed communications in the applications you already have: Salesforce, Google, Microsoft Office 365 and Skype for Business.
Distinctive Customer Contact: IP Office offers integrated voice, web chat, e-mail, FAX and reporting capabilities that allow even the smallest contact center to support sophisticated and satisfying customer interactions
Peace of Mind: Highly reliable and secure, IP Office reduces security threats, toll-fraud, and down-time through a hardened architecture that has been proven in more than 635,000 businesses
Voip (voice over ip)
Voice over IP telephones take analog signaling and convert it to TCP/IP data packets for transmission over local and wide area networks.
PBX (private branch exchange)
PBX is an organizations internal telephone network. PBX communicates with external sources through the use of a gateway that routes calls between external and internal stations.
SIP (session initiated protocol)
SIP is a protocol for establishing connections between nodes over a data network such as local area network or the internet. SIP protocal can handle a myriad of communication options from voice to video
Hosted PBX works the same as PBX except that the equipment is located in a hosted data center and accessed over the internet rather than on the customer premise. This can be very beneficial for organizations that have multiple locations without the need to provide PBX equipment to each one.